Position: Inside Sales Manager
Experience Required: 4-8 Years
Location: India, Work From Home

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team.

ROLES AND RESPONSIBILITIES

• The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process
• Provide a leadership role for the business development/inside sales representative team by participating in call sessions, one on one sales training, and by providing daily mentoring to the team
• Set guidelines, goals and sales target  for direct reports to maintain a working knowledge of all necessary processes and systems required for daily activities
• Ensure that sales quotas and goals are achieved on assigned sales projects and that the pipeline for new opportunities is increasing
• Build a strong relationship with the Account Managers to help generate business meetings and project discoveries
• Suggest and implement improvements in the sales administration process
• Hold regular team meetings with direct reports to review previous day/week/month program performance and provide guidance regarding future performance in order to continuously improve results
• Prepare monthly, quarterly and annual sales forecasts and report on sales metrics and suggest improvements
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

REQUIREMENTS

• Proven work experience (4-8 years) as an Inside sales manager
• US Pacific Daylight time business hours 8 AM to 5 PM PDT
• Hands on experience with CRM software and MS Excel
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Cloud Architecture Experience and/or knowledge
• Degree in Sales, Business Administration or relevant field

EDUCATION:

• Bachelor’s Degree, MBA or equivalent is a plus
• SCRUM certified